Refunds & Cancellation

One-time reports ($5.99)

MyMarketCheckup reports are digital products delivered immediately after purchase. All sales are final — once a report is generated and delivered, it is not refundable. (The report is included at no extra cost with any MyMarketCheckup monitoring plan, and its price is credited toward the annual plan if you upgrade within 30 days.)

Monitoring subscriptions ($29/year, or $3.99/month)

• Cancel anytime, yourself. Open your report from the link in your confirmation email and use Manage or cancel subscription — it opens Stripe's billing portal, where you can cancel in one click. You can also use the manage-subscription link in any Stripe billing email, or write to billing@shouldisellyet.com and we'll confirm within 1 business day.
• Canceling stops all future charges immediately; you keep access until the end of the period you've paid for.
• Annual plans: payments already made are not refunded or prorated. Your monitoring runs to the end of the year you've paid for.
• Monthly plans: payments already made — including the month in progress — are not refunded or prorated.

Billing errors

The one exception: if you're ever charged in error (a duplicate charge, or a charge after a confirmed cancellation), tell us and we'll correct it promptly through Stripe.

Questions

Anything unclear, or a situation these rules don't quite fit? Just write to billing@shouldisellyet.com — we're a small business and we'd rather be fair than technical.